FAQ

Frequently Asked Questions

1. Do your products contain common allergens?
Many products contain nuts and may contain other allergen traces. Please review each product label before purchase.

2. How do I track my order?
After your order is shipped, tracking details are sent to your email. You can also contact support with your order number.

3. How long does shipping take?
Typical domestic transit is 3–8 business days after dispatch; exact timing is shown at checkout.

4. Can I change or cancel an order?
Order changes are usually possible before fulfillment. Contact us immediately at phantaiduc531939@gmail.com.

5. What is your return process?
Initiate returns within 14 days for eligible unopened items. Full details are in Returns and Refunds.

6. Do you ship internationally?
International shipping availability depends on destination and product eligibility. Please enter your address at checkout for exact options.